Frequently Asked Questions
Who is eligible to open a foreign currency account in Ethiopia?
The following individuals and entities are eligible to open
a Foreign Currency account in Ethiopia:
Residents of Ethiopia: Including individuals and not-for-profit
organizations receiving foreign exchange from grants, awards,
or similar sources.
Non-Resident Ethiopian Individuals
Persons of Ethiopian Origin
(Non-Resident Foreign Nationals of Ethiopian Origin)
How do I download the mobile app?
You can download the app from the Apple App Store for iOS devices or Google Play Store for Android devices. Search for “[Bank/Insurance Company Name]” and follow the download instructions.
How secure is the mobile app?
Our app uses industry-standard security measures, including encryption and two-factor authentication, to protect your personal and financial information.
Can I deactivate my account through the app?
If you wish to deactivate your account, please contact our customer service team for assistance.